Imperial Plumbing Solutions
Plumber
Hours
| Monday | 8:00 am - 5:00 pm |
|---|---|
| Tuesday | 8:00 am - 5:00 pm |
| Wednesday | 8:00 am - 5:00 pm |
| Thursday | 8:00 am - 5:00 pm |
| Friday | 8:00 am - 5:00 pm |
| Saturday | Closed |
| Sunday | Closed |
From Google, checked Oct 2026.
Google Reviews
Dylan installed a smart water meter for us and did maintenance on our tankless water heater. He did a great job at a reasonable price and was meticulous in workmanship and explained clearly the process. I would definitely keep him in the speed dial for any plumbing issues.
Did a heat tank project with Dylan and he went above and beyond! Wish I had found him sooner, def recommend and will reach out for any future projects.
Dylan is very knowledgeable and prompt - if I ever have any plumbing issues he’ll be the first I call. 100% recommend.
In the business's own words
Imperial Plumbing Solutions is a Native American, second-generation, owner-operated plumbing company based in Benson, NC, proudly providing residential and commercial services across Johnston, Wake, Harnett Counties, and the Triangle area. Backed by over 14 years of hands-on plumbing experience and an NC Plumbing License #33405, owner and plumber Dylan Reid delivers specialized expertise in local plumbing systems, water heaters, and pipe repairs. Known for transparent upfront pricing, honest communication, and a 5.0-star rating backed by verified customer reviews, Imperial Plumbing Solutions ensures reliable, prompt, and high-quality workmanship for every community they serve.
Water heater and pipe repair plumbing in Benson
Imperial Plumbing Solutions works on water heaters and pipe repairs, and the company says it also handles other plumbing systems for homes and businesses. It describes itself as a second-generation, owner-operated company run by Dylan Reid. Google classes it as a gasfitter, a drainage service and a kitchen remodeler.
The company states that it has more than 14 years of hands-on plumbing experience and gives its North Carolina plumbing license as #33405. It names Wake, Harnett and Johnston counties as places it works, along with the wider Triangle area. It also says it quotes prices up front and keeps customers informed as the job goes on.
Before you call Imperial Plumbing Solutions
Google shows a 5.0 rating from 31 reviews, and every review shown gives five stars.
Water heaters come up most often. Reviewers describe a replacement, maintenance on a tankless unit and a heat tank project. One reviewer says a venting problem was fixed during the same visit as a water heater replacement. Another says a smart water meter was installed.
Several reviewers say Dylan replies quickly and works efficiently. A few call his prices reasonable, and others say he explains what he is doing in plain terms. Words like knowledgeable, professional and honest show up again and again.
Before you call, write down what the problem looks and sounds like and when it started. One reviewer says he listened closely to their description of the symptoms, so clear notes on a water heater or drain problem will help him sort out the job faster.